Privacy Policy

Last updated: July 2026

Oregon Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request our pest control services, or communicate with us. By using our services or interacting with our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when requesting pest control services, scheduling inspections, filling out contact forms, or communicating with our team. This information may include your full name, residential or commercial address, email address, phone number, property details relevant to pest treatment, and payment information for service billing purposes.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how visitors interact with our site and improve user experience.

When you call our office at 888-239-7622, we may collect call records and notes from our conversations to ensure proper service delivery and maintain accurate customer records.

How We Use Your Information

We use the information we collect for specific business purposes directly related to providing pest control services throughout Oregon. We use your personal information to schedule and perform pest inspections, treatments, and follow-up services; to process payments and send invoices; to communicate with you about appointments, service reminders, and treatment recommendations; and to respond to your inquiries and provide customer support.

We may also use your information to improve our website functionality, analyze service trends, train our technicians, comply with legal obligations, and protect against fraudulent or unauthorized transactions. With your consent, we may send you promotional communications about seasonal pest prevention tips, new services, or special offers, which you may opt out of at any time.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only in limited circumstances necessary to operate our business and deliver services effectively. We may share information with trusted service providers who perform functions on our behalf, such as payment processors, scheduling software providers, and email communication platforms, all of whom are contractually obligated to protect your data and use it solely for the services they provide to us.

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our customers or others. In the event of a business transfer, merger, or acquisition, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer service records, including treatment history and billing information, are typically retained for seven years to comply with tax and accounting requirements, support warranty claims, and maintain accurate service records. When your information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device that help us remember your preferences, keep you logged in during your session, and recognize return visitors.

We use essential cookies required for website functionality, analytics cookies to measure and improve site performance, and preference cookies to remember your settings. You can manage or disable cookies through your browser settings; however, doing so may affect certain features and functionality of our website. We do not use cookies to collect personally identifiable information without your knowledge.

Third-Party Services

Our website may contain links to third-party websites, plugins, or services that are not operated or controlled by Oregon Pest Control. We integrate with select third-party providers for website analytics, online scheduling, customer relationship management, and payment processing. These third parties have their own privacy policies and data practices, which we encourage you to review. We are not responsible for the privacy practices or content of any third-party services, and your interactions with them are governed by their respective policies.

We currently use Google Analytics to analyze website traffic and usage patterns. This service may collect information about your online activities over time and across different websites. To learn more about Google Analytics privacy practices or to opt out, please visit the Google Analytics opt-out page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to addressing your inquiries promptly and transparently.

Oregon Pest Control
Phone: 888-239-7622
Service Area: Throughout Oregon

You may contact us to access, correct, update, or delete your personal information, to opt out of marketing communications, or to exercise any other privacy rights available to you under applicable law. We will respond to verified requests in accordance with legal requirements and our internal procedures.